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Spa montage kapalua prices8/16/2023 ![]() It appears that this is not really a hotel, but a collection of units which they probably sell to interested parties. There are 2 restaurants with very limited menus, which is not commensurate with a supposed 5-star hotel. They were rude, unhelpful and made it clear they were nothing to do with the hotel. I went to the Plantation Course myself to see if I could sort something out. We tried to book tee times, over the 5 days we are here, but there was nothing available. The hotel advertises that the 2 Kapalua golf courses are part of the operation, which they are not. A cabana by the pool is $400 for the afternoon, which is just silly. For example, a club soda around the pool is $12 plus all the taxes. It is too big and impersonal and the main focus seems to be to fleece the customer in any way possible. I first came here in 1983 and it was a quality hotel, but a much smaller operation that it has now become. We're not very cost-conscious, but I expect more consistency a this price point.… All in all, we had a good experience, but I would not say it felt like a good value for the extraordinarily high price we were paying. There were a few other minor misses that I won't bother to lay out here. Sometimes they were exceptionally thorough, others there was visible dirt on the floor and food residue on the table. I ultimately stopped asking them for help and just did it myself as they made so little effort. He didn't even take the time to put them on properly, and he made zero effort to be friendly. Though I tipped $20 twice, the pool attendant just threw towels and covers onto our chairs. The pool staff was somewhat standoffish and not very helpful. Laura at the front desk was exceptionally kind and friendly with my 4 and 7 year old. The layout of the resort is exceptionally convenient, with everything easily accessible from the unit we were in (5102). I forgive this as we never saw any other evidence of pests in the unit during our stay. Following our first morning in the unit, we found a giant (>3 inch) cockroach dead on the kitchen floor. They upgraded us from a 2 BR to a 3BR suite which I appreciated. They were a little late in preparing our room, and we arrived a bit before the 4pm check in, so we had to kill a couple of hours before the were able to let us into our room. The brief experience there solidified we really lucked out choosing The Montage and can’t wait to plan our return visit.…įirst off, the property is beautiful and well-laid-out. ![]() There were so many people everywhere we turned it felt more like a well oiled cruise ship operation than a relaxing retreat. While the service was signature Four Seasons, we were surprised to see how crowded and cramped the pool area was and beyond the prime the facilities looked. Just for fun, we did the 1 hour drive over to the Four Seasons for lunch. (Full access included with room.) Food and drinks on property aren’t cheap but exceptional in flavor and quality. For a quiet pool, the spa has another pool, hot tub, and separate men’s and women’s areas with hot tub, dry sauna and steam rooms. (Reserved for $400 per day.) Steps from the nearby beach, the “Beach Club” has another pool, hot tub and full bar. The pool deck has four interconnected pools, two hot tubs and full service drinks and food delivered to your lounge chairs or private cabana. Lower floors are considered garden view and upper floors are premier ocean view. Since it was designed as a premium timeshare, the rooms are fully equipped residences with living room, dining area, full kitchen, laundry, 2+ bathrooms, and balconies that would compare in size to a standard room at the Ritz Carlton or Four Seasons. We learned it was originally built as a timeshare resort for the adjacent Ritz Carlton, the property was acquired by Montage several years after construction and is a mix of hotel guests, fractional and full time ownership. The Montage exceed all of our expectations. Lopesan Costa Bavaro Resort Spa & Casino.Secrets Puerto Los Cabos Golf & Spa Resort.Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.
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